AICC · Product details

LX-RAG

A knowledge management and AI advisor that collects and structures enterprise documents and web content to deliver grounded answers through retrieval-augmented generation.

Knowledge-Grounded AI

Turn scattered knowledge into answers you can trust

LX-RAG connects diverse business documents through one knowledge pipeline and retrieves the most relevant evidence to give agents fast, consistent answers.

RAG Workflow

One flow from question to grounded answer

01

Ingest and structure

Transform PDFs, HWP/HWPX, office files, tables, and web content into knowledge while preserving document structure.

02

Hybrid retrieval

Combine keyword and vector search to find relevant manuals, FAQs, and product information.

03

Grounded response

Generate an answer from retrieved context and provide the source document, page, and supporting evidence.

Grounded Answer Preview

AI answers with supporting evidence

Agent question

Grounded answer complete

What is the replacement process if a card is lost overseas?

Hybrid Search · 3 sources

  1. Overseas Card Loss Manual

    PDF · p.12

    98%
  2. Card Replacement Guide

    HWPX · sec. 3.2

    94%
  3. Overseas Emergency Support FAQ

    Web · updated

    89%

Grounded suggested answer

Block the card immediately, then request an emergency replacement through the overseas support center or apply for a replacement after returning home.

3 supporting sources linked

Core Capabilities

Find, recommend, and organize the knowledge agents need

Real-time RAG search

Search current manuals, FAQs, and product information in real time and surface reliable evidence for each answer.

Live AI recommendations

Recommend the best response script during a call based on the customer question and conversation context.

Automatic summary and classification

Summarize each conversation and automatically tag it with keywords and business categories.

Key Differentiators

RAG built for Korean enterprise content and reliable operations

Korean business document support

Process PDF and office formats alongside HWP/HWPX, legacy DOC, PPT, XLS, and spreadsheets in one pipeline.

Preserved document and table structure

Retain pages, heading paths, slides, sheets, tables, and rows to preserve the meaning and location of source content.

Resilient hybrid retrieval

Combine keyword and vector retrieval and fall back to keyword search during embedding outages to maintain service continuity.

Context budget control

Manage per-result and total token budgets, context windows, and reserved answer capacity for long documents.

Traceable evidence and hallucination control

Link answers to documents, ranking, pages, and originals, and return a fixed no-information response when evidence is insufficient.

Retrieval-level access control

Apply user and group scopes in the search query so unauthorized documents never enter the LLM context.

On-premises and replaceable models

Separate LLM, embedding, and reranking services to support internal deployment and model replacement.

Modular MSA deployment

Deploy only document management when generation is unnecessary, or integrate selected capabilities with existing systems.

Business Benefits

Put organizational knowledge to work faster and more consistently

01

Faster information discovery

Find relevant documents and key details with natural-language questions instead of navigating folders and systems.

02

More reliable answers

Reduce agent-to-agent variation by grounding responses in approved internal documents and visible references.

03

Reusable unstructured knowledge

Index documents, tables, and web pages as reusable organizational knowledge.

04

Efficient knowledge operations

Manage categories, tags, versions, validity periods, quality diagnostics, and reprocessing in a structured workflow.

Contact

Turn organizational knowledge into trusted answers with LX-RAG

Tell us about your documents and security environment, and we will recommend the right scope from knowledge ingestion and retrieval to grounded answers.

Contact us