01
Capture call data
Receive PBX or external API call events and directly capture and distribute live RTP audio.
AICC · Product details
LX-VG
A Voice Gateway that receives call events from PBX systems or external APIs and directly captures and distributes RTP audio to connect telephony environments with voice AI services.
Voice Gateway
Keep existing calls running while routing voice data where it is needed
LX-VG captures network voice packets and distributes them by extension and channel, connecting STT, analytics, recording, and other services without disruptive changes to existing systems.
Voice Data Flow
A reliable gateway from voice capture to service distribution
02
Identify extensions and channels
Identify registered extensions and multiple channels, then apply the appropriate processing policy to each call.
03
Distribute voice services
Process voice packets over gRPC and route them reliably to STT, recording, and analytics services.
PBX · Network Mirror
LX-VG
Voice packet routing
STT
Recording
Analytics
Core Capabilities
Manage complex voice integrations through one gateway
Extension management
Register extensions and manage channel-specific processing policies and connected services.
Extension monitoring
Monitor calls and voice processing by extension to identify operational status and anomalies quickly.
High-performance packet processing
Use gRPC to capture and distribute real-time voice packets with low latency.
REST management API
Support configuration, status queries, and integration with existing operations through REST APIs.
Key Strengths
A flexible connection layer between telephony and voice services
Multi-protocol integration
Integrate with SIP, H.323, AVAYA TSAPI, and other communications environments.
Isolated deployment
Reduce deployment and outage risk by adding the gateway without directly changing live recording or contact center systems.
Multi-channel processing
Register multiple channels and handle different voice-processing requirements by extension.
Expandable voice services
Extend captured voice data to STT, real-time analytics, post-processing, and other new services.
Deployment Benefits
Reduce operational risk and expand the value of voice data
Minimal impact on existing systems
Build new services without changing the data-processing structure of the live recording system.
Lower integration complexity
Consolidate different telephony systems and protocols at the gateway to reduce service-specific integration work.
Operational visibility
Manage and monitor extension and channel status in one place for faster incident response.
Phased service adoption
Connect the required voice services first and expand gradually for each operating environment.
Contact
Connect new voice services to your existing call environment with LX-VG
Tell us about your telephony and recording environment, and we will review a configuration that minimizes operational impact while connecting the voice services you need.